We are OPEN beginning Friday, June 19th!
We are opening Friday, June 19th:
We will be opening for tours beginning Friday, June 19th. For the month of June we will be open Friday, Saturday and Sunday. Starting Monday, June 29th we will be open on Mondays, Thursdays, Fridays, Saturdays and Sundays. Closed on Tuesdays and Wednesdays. (If you have a large group that would like to come on a Tuesday or Wednesday please give us a call, we will do our best to accommodate your group.)
Reservations are REQUIRED for the 2020 season. You MUST have a reservation before you arrive. You can make reservations by clicking on the Reserve button above or by giving us a call at 740.599.2662. Same day reservations may be available but please call before arriving.
We're looking forward to your tour with us! Here are some changes that you'll see when visiting!
>All check-in/out will be outside in front of our building instead of upstairs! Yay...no more stairs to climb!
>All staff will be wearing face coverings at all times and we welcome our participants to do the same. Although it is not mandatory.
>All tours will leave on the hour. We ask everyone to arrive 30 mins prior to the start of their tour to check-in. If you arrive more than 30 mins to your tour we'll ask you to please wait in your vehicle.
>We ask that you please fill out all waivers online prior to your arrival.
>Tours will be limited to 6 participants and a max of 2 family groups to ensure social distancing at all times on your tour. If you have a group of 7 or more please call us at 740.599.2662 to make your reservation.
>Upon arrival you'll be directed to an assigned picnic table to wait for the start of your tour. Each waiting area will have hand sanitizer and bug spray for your use.
>All picnic tables, restrooms and any other high touchpoint areas (ie: cc reader, etc.) will be cleaned between each tour.
>All PPE (harnesses, helmets & trolleys) will be cleaned after each use and only used once/day.
>Gloves will be disinfected after each use and set aside and quarantined for 6 days between each use.
>Throughout the tour, guides will encourage social distancing and ask that you try not to touch your face with gloves.
>Photos will still be taken of your group! We will not have them displayed at the end of the tour but photos will be emailed to you directly to view and purchase after your tour. You may still purchase photos ahead of time for a discounted price.
>Unfortunately, during this time, we won't be able to allow groups to hang out after the tour or have lunch at the picnic tables.
>If you are experiencing any symptoms, including but not limited to: cough, shortness of breath, sore throat, fever in the past 48 hours, or new loss of taste or smell or have been in close contact with a confirmed case of COVID-19 within the past 14 days please call to reschedule your tour prior to arriving.
We thank you for your patience while we've taken the time to get all of our procedures in order. We're so excited to be able to run our tours again and look forward to seeing everyone this Summer! If you have any questions or concerns, please don't hesitate to reach out to us! We are here for you and will be flexible and do our best to accommodate your group!